SMS Terms of Service
Last updated: September 22, 2026
PAUL KIM DMD ("we," "us," or "our") sends text (SMS) messages to patients and contacts in compliance with the Telephone Consumer Protection Act (TCPA) and U.S. mobile carrier messaging requirements. This policy explains how our SMS program works and your rights as a recipient.
1. Compliance
All messages from PAUL KIM DMD are sent through registered phone numbers in compliance with carrier brand and campaign verification requirements. Our primary sending number is (919) 335-8390.
2. Program Description
By opting in, you consent to receive SMS messages from PAUL KIM DMD related to:
- Appointment reminders and confirmations
- Appointment scheduling and rescheduling
- Post-treatment follow-up and care instructions
- Office announcements and operational updates
- Account and billing notifications
3. Opt-In
You may opt in to our SMS program by:
- Providing your mobile number and checking the consent box on our contact form;
- Providing your mobile number to our staff in person or by phone; or
- Texting the keyword JOIN to (919) 335-8390.
Consent is not a condition of purchasing any goods or services. You must be at least 18 years old or have parental consent to opt in.
4. Message Frequency
Message frequency varies. Typically, you will receive 1–4 messages per month per active appointment cycle, plus occasional operational announcements. You will not receive marketing messages unless you have separately opted in to receive them.
5. Opt-Out
You may cancel the SMS service at any time by replying STOP, UNSUBSCRIBE, END, or CANCEL to any message from PAUL KIM DMD. Upon receiving your opt-out request, we will stop sending SMS messages to your number, except for a single confirmation message confirming your opt-out.
6. Help & Support
For help with the SMS program, text HELP to (919) 335-8390, or contact us:
- Phone: (919) 335-8390
- Email: info@paulkimdmd.energizegroupsites.com
- Address: 2414 S Horner Blvd, Sanford, NC 27330
7. Carrier Support
Our messages are supported by all major U.S. wireless carriers. If you experience delivery issues, contact your carrier or reach out to us using the support details above.
8. Liability
PAUL KIM DMD is not liable for delayed or undelivered messages, nor for any carrier-related delivery failures. SMS is a best-effort communication channel and should not be relied upon for medical emergencies. In an emergency, call 911.
9. Changes to This Policy
We may update this SMS policy from time to time. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.
